Painting Orders - How It Works
Placing your painting order
Knowing that most
gamers usually have a large pile of unpainted lead hidden away somewhere we
decided it was our public duty to assist you in reducing that pile and turning
it into well painted armies ready for the table.
Our aim is to ensure that your figures are painted to the highest
possible standard and arrive with you safely in the shortest time possible. All
completed orders are despatched by contracted carrier such as EMS (the national
Thai postal system), Fedex, UPS or DHL. All orders are insured, and if damaged
or lost in transit will be eligible for full compensation.
The step by step list below will hopefully make the process of
completing your order form easy and simple:
- Check our price lists here.
The range of prices reflects the amount of work and time that will be required
to produce the highest quality results with your order. Our painting
categories are 'standard, classic and complex'. For example a Union
infantryman (standard) will take less time to complete than an Old Guard
Grenadier (classic), whereas a highlander or highland infantry will be
complex. See our table for examples of what category your figures fit into. We
will paint any make or type of figure.
- Contact us by telephone, regular mail, or e-mail to discuss the details of
your order and receive our price quote. We can give an estimate of delivery
time, and also arrange payment of a 20% deposit. (UK and European customers
should order via Big
Battalions our UK based sister company). We will also provide advice on
preparing your package and the customs declaration.
- Forward the figures to our workshop ensuring that you include the
following:
- A completed Customer Order
Form showing, your name, address, telephone number and E-mail address.
- Details of the unit, including painted sample figure or uniform details
if available.
- Ensure that you include details of the basing required.
- Remember to include any spears, additional weapons etc. These will be
painted, but not fitted to the figure as experience has shown that they are
vulnerable to breakage in transit.
Alternatively, we can order the figures from the manufacturer on your
behalf. The figures will be charged at the retail price shown by the supplier
at the date of purchase. Allowing us to order the figures makes the whole
process that much easier, however, this can mean a short delay whilst the
figures are shipped to our workshop. Ordering figures for you will add
additional time which needs to be added to our estimated completion time.
- Our skilled artists paint the figures! We aim for a
maximum completion time of 12 weeks from receipt at our
workshop. Our normal completion time is 4-6 weeks from receipt at the
workshop.
- Once completed we forward to you by e mail, regular mail, or via our KODAK
gallery site pictures of your figures for you to view. If you are happy we
will base your models and prepare them for shipping. Any alterations or
additions can be made at this stage.
- We will then confirm the total cost, including shipping/carriage. When
payment is made your order is despatched.
E Mail us
at:anything@siampaintingservices.com
or
mailto:siampaintingthailand@yahoo.com